Career Area:
Marketing / Sales / Product SupportJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
IT IS YOUR TIME!
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.
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Vacancy: Industry Territory Manager
Area: Sales and Marketing Americas
JOB PURPOSE: To increase share of industry customer spend on Caterpillar paving products and services. Drive increased customer loyalty throughout the paving industry. This position covers a broad geographic territory (Latin America) with responsibility for a team dispersed across the region. Requires the capability to work autonomously. This diverse region includes responsibility for sales in multiple countries, multiple currencies, and multiple languages. Develops new opportunities in complex markets and closes misalignment gaps with local dealers to grow the paving business; significant independent accountability for a large and diverse number of dealers (sales execution and technical support decision). Works closely with the Product Group to develop solutions for unmet customer needs.
JOB DUTIES: The Industry Territory Manager at this level operates with a high level of autonomy and independence and is responsible for the sale of paving machines and parts. Leads a team comprised of sales, technical support, application experts, and product support field personnel to achieve goals.
- Meet/Exceed Business Plan Sales and share (PINS) targets for all machines and work tools sold into the paving industry.
- Responsible for “selling the house” (integrated solutions) and assist in marketing dealer service
- Manages Merchandising Funds for Paving products. Responsible for Price Realization for these products.
- Develop Marketing Plans to Achieve BP
- Oversee service goodwill spending on all products within industry segment
- Ensure customer satisfaction through management of product and commercial issues
- Leads service tech reps for focus on quality to achieve key metrics related to Continuous Product Improvement (CPI) and service capability.
- Responsible for leadership and supervision of the industry field reps, typically consisting of sales, application, service and/or product support.
- Report on competitive activities including machine pricing (Lost Sales Reporting).
- Develop relevant reports on trends required to support necessary Business Reviews.
- Training and development of the district sales and service staff; sets objectives, establishes standards of performance and evaluates district staff performance; sales forecasts, objectives, work plans, and budgets
Basic Qualifications:
Education: College or university degree
Experience: The position requires thorough knowledge of company products and product applications, merchandising programs, and/or warranty practices and procedures. Broad company knowledge and strong understanding of dealers as well as customers is also required.
Language: English and Spanish level advanced
Behavioral skills: Excellent interpersonal skills are required in order to deal with sensitive issues, develop others, or persuade others inside and outside the department to take specific action.
Travel: Significant travel of up to 75% is required
Desired Qualifications:
- Previous field experience
- Prior Supervisory experience
- Expertise in paving products and/or industry
Sales experience in Latin America
Some of the offered benefits*:
- Medical plan
- Dental plan
- Medicines reimbursement
- Psychological, Legal, Social and Finance Support Program
- Private pension plan
- Profit share
- Meal assistance
- Christmas basket
- Transportation
- Life and personal insurance
- Extended maternity and paternity leave
- Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport
- Caterpillar reserves the right to change or modify benefits at any time, subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location.
Period to apply: 18/08 to 30/08
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Caterpillar is an Equal Opportunity Employer (EEO).
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